Gift Card Help
To check your balance on a gift card, or to transfer gift card balance to online credit, please log in to your account at http://www.homage.com/account
How do your items fit?
Our t-shirts are made to offer a more fitted, athletic cut. If you prefer a looser, more relaxed look, we recommend choosing the next size up.
Are your garments pre-shrunk?
No. Our t-shirts and fleece tend to shrink about a half size if washed and dried under high heat. To ensure the long life of our garments, please follow all washing/drying instructions carefully.
Where are your T-shirts and sweatshirts made?
We proudly manufacture our T-shirts & sweatshirts in the United States.
What shipping services do you offer?
We currently offer standard domestic shipping via The United States Postal Service (USPS) and expedited (overnight and 2 day) delivery through the United Parcel Service (UPS). All international packages are shipped via USPS Priority Mail International.
If I live in Columbus, can I pick up from your store?
We now offer the option to pick up your order from either of our stores in Columbus! Simply choose the "in-store pickup" option at checkout. Orders placed with this delivery method ship from our warehouse to the store of your choice, so please allow 1-2 business days for your order to arrive.
How soon will my order ship?
Orders with standard shipping will usually ship by the end of the next business day. Please note that orders placed during a sale or promotion may take longer to process. Our distribution center is usually closed on weekends and major holidays.
A Note About UPS Shipments
Orders placed after 3:00 PM (Eastern Standard Time) will ship the next business day. Please also note that UPS deliveries occur only on business days. For example, an order placed with 2nd Day Air on Thursday at 6pm eastern will ship on Friday and arrive the following Tuesday.
Do you ship internationally?
Yes. We ship to the following places: Australia, Austria, Argentina, Brazil, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Greenland, Hong Kong, Iceland, Ireland, Israel, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Singapore, Spain, Sweden, Switzerland and the United Kingdom.
Please note that parcels may be delayed as they pass through customs offices in other parts of the world. International packages may take up to 4 weeks to reach their destination. International customers are responsible for any additional duties, fees and taxes that may result from foreign customs offices.
Are you able to declare a lower value on customs paperwork?
Unfortunately, we are unable to accommodate such requests as declaring the incorrect value in this situation is considered a felony. Please note that international customers are responsible for any additional duties, fees and taxes that may result from foreign customs offices.
Do you ship to APO / PO Boxes?
Yes, the USPS delivers to both APO addresses and PO boxes. We do not charge extra for this service.
Is your site secure?
Yes. Information is protected with high grade 256-bit encryption and an SSL certificate.
What is the "Checkout as Guest" option?
Checking out as a guest allows you to complete your order without having to set and remember a password.
What if my items don't fit?
We will gladly exchange or provide store credit for items within one year of the original purchase or return for a refund items received within 60 days of the original purchase, provided the item(s) are in good condition. Please see our return page for more information or to download a copy of our return form.
What payment methods do you accept?
We accept Visa, Mastercard, American Express and Discover.
Do you accept PayPal?
Yes, our website has been setup to accept payments made through PayPal.
Is there sales tax on my order?
We charge sales tax on all orders shipped within the state of Ohio.
I have an idea for a t-shirt. Where do I submit it?
We enjoy feedback from our customers and value your comments regarding our products. HOMAGE, however, cannot accept ideas for designs and concepts other than those that we have requested.
This policy is intended to eliminate misunderstandings that may arise when an HOMAGE product is similar to someone else's idea. We kindly ask that you refrain from emailing us any product ideas or artwork that we have not previously requested.
If, by chance, you send us unsolicited ideas or graphics, they will not be subject to confidentiality, and we shall not be liable for any use or disclosure relating to your submission.
What if my question does not appear here?
All other questions, concerns, or suggestions may be sent to email@example.com.